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Medication Reviews

Medication Review Process

In line with NHS medicines management guidelines, we invite patients to attend an annual medication review with one of our clinicians.

The main purpose of a med review is to give the patient and the clinician an opportunity to discuss the ongoing suitability of the prescribed medication, e.g.

  • Is the medicine proving effective?
  •  Are there any unwanted side effects?
  • Is the patient takling the medication properly?
  • Have lifestyle and non-medicinal interventions been utilised?    

Patients will be offered an appointment during or close to their birthday month, and review may include a blood pressure check or a blood test depending upon the medication taken.

Or it can be 3 or 6 monthly review depending on the complexity of the medication.

  • The review will be carried out by either a GP, prescribing nurse, or clinical pharmacist and should take no more then 15-20 minutes. You can choose whether this is by telephone or face to face. 
  • General medication reviews tend to be carried out by a GP or Pharmacist, asthma reviews by one of our nurses, and HRT/contraception by either our nurses or Dr Cole.

Why can’t I order my medication online sometimes?

  • Medication is prescribed for a limited number of issues, for example – 3 monthly prescriptions
  • When all issues are fulfilled, the prescription becomes FOC (Full On Computer) which means that a clinician  needs to re-authorise further issues of the prescription, as per protocol. 
  • The clinician will check that the meds are still the most appropriate for the patient and when this is done - it may take a few working days - the patient can reorder online again.
  • If a patient runs out of medication before the GP approves a new issue, we will provide a month’s supply to  bridge the gap.

You can tell us that you need your meds to be re-authorised by writing in the comments box in the NHS app, or by calling our prescriptions line which is open between 10am and 2pm each day.

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Hatfield Heath

Eden Surgeries , Broomfields, Hatfield Heath , Hertfordshire, CM22 7EH

  • 01279 730616
  • eden.surgery@nhs.net

Hatfield Broad Oak

17 Cannons Lane , Hatfield Broad Oak, Bishop's Stortford, Hertfordshire, CM22 7HX

  • 01279 718245
  • eden.surgery@nhs.net
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Local Services
Estate &
Letting Agent
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& Services
Chiropractor
MRI
Scanning