Information from the Care Quality Commission
Our practice was inspected by the Care Quality Commission (CQC) in September 2019, we are very proud to announce that we are GOOD in the fields of Effective and Well Led, thanks to all concerned.
Please be aware that the Eden Surgeries cannot issue certificates for patients that are self-isolating because of Coronavirus.
Instead you need to look online at https://111.nhs.uk/isolation-note
Please do not call or come into the surgery to ask for an isolation note as we will be unable to help you.
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Please note that we cannot write letters for vulnerable patients, they will be sent directly from NHS England. And we still do not have a list of confirmed patients. We would ask you kindly that you do not call the surgery about this as the phone lines are extremely busy.
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As you know we are under increasing pressure dealing with COVID19 and trying to keep patients safe, this means that you will automatically be offered a telephone appointment in the first instance, we are discouraging patients from coming into the practice unless necessary. There is an increased pressure on the telephone system as a result, and whilst we are putting extra staff on to cover the phones you might have a longer wait than usual. Please do consider signing up for SystmOnline and please do confirm your contact details so that we can keep in touch. Thank you.
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Welcome To Eden Surgeries
Welcome to the website for Eden Surgeries at Hatfield Heath and Hatfield Broad Oak. We are a progressive practice located near the Essex / Hertfordshire border.
New patients can register and existing patients who have signed up for SystmOnline can book some types of appointments and request repeat medication.
The practice aims to provide the best possible health care for patients in a friendly and efficient environment. Our continuing development is very important to us and we welcome comments and feedback in all areas of our service. Why not consider joining our Virtual Patient Group and have your say in the practice?
The Practice was founded by Drs John and Kate Bennison in 1959. It was originally based in their house in Hatfield Broad Oak, and was combined with a mobile surgery which they drove around the villages. The first surgery in Hatfield Heath was built in 1968 and was replaced with the present building in 1990. When the Drs Bennison retired in 1988, the practice at Hatfield Broad Oak moved into temporary accommodation and then moved again to Cannons Lane in 1989. Over the years, the number of patients we serve has increased from 700 to over 9000.