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Long Term Conditions

We have introduced a new annual review recall process, designed to be be more efficient and less time consuming for patients.

To provide our patients with Long Term Conditions with the best outcomes and guidance, a coordinated review process on (at least) an annual basis is needed.

This is particularly advantageous for patients who have more than one Long Term Condition that requires monitoring.


What is a Long Term Condition?

A Long term condition includes illnesses such as:

  • Respiratory disease,
  • Heart disease,
  • Stroke,
  • Diabetes,
  • Kidney disease,
  • High blood pressure,
  • Rheumatoid arthritis,
  • Epilepsy,
  • Mental health problems,
  • Other long term health issues that affect the health or lifestyle of a patient.

These conditions require an annual review to ensure that the condition is being managed appropriately (by you the patient and by us as your healthcare provider), to identify any problems or concerns and ensure that our patients are confident to deal with their condition between reviews.


How Does the Process Work?

Patients will be invited for an annual review within the month of their birthday. Patients with more than one long term condition will have all relevant conditions reviewed during the one annual review process.  

During the first year of this process, it is possible that some patients will be asked to visit the surgery before a year has elapsed since their last review while we bring the system into line - please don't be alarmed if this is the case. 

For some conditions, it may be necessary to have more than one appointment, for example, a blood test appointment with the health care assistant (to ensure results are available for the review) and then a review with the a nurse practitioner or GP.

Some conditions may require an interim review e.g., at six months - this will be discussed at the annual review where it is felt to be appropriate.

We hope you find this new process straight forward and easy to use. If you have any questions regarding the annual review process, please do not hesitate to contact us. As this is a new process, we would appreciate any feedback on how the system works for you.

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Hatfield Heath

Eden Surgeries , Broomfields, Hatfield Heath , Hertfordshire, CM22 7EH

  • 01279 730616
  • eden.surgery@nhs.net

Hatfield Broad Oak

17 Cannons Lane , Hatfield Broad Oak, Bishop's Stortford, Hertfordshire, CM22 7HX

  • 01279 718245
  • eden.surgery@nhs.net
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Local Services
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