Eden Surgeries - News

Surgery Closure

Please be aware that both surgeries will be closed from 12.30pm on Tuesday 7th July 2020 for staff training. The surgeries will re-open at 8.00am on Wednesday 8th July 2020.

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Face Coverings

Patients are required to wear face coverings when entering the surgery and collecting medication. This is following national guidance. thank you for your co-operation.

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Hay fever or coronavirus: The symptoms compared

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COVID-19 information for parents

Whilst coronavirus is infectious to children it is rarely serious. If your child is unwell it is likely to be a non-coronavirus illness, rather than coronavirus itself.

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Covid-19 Self-isolation Certificates

Please be aware that the Eden Surgeries cannot issue certificates for patients that are self-isolating because of Coronavirus. Instead you need to look online at https://111.nhs.uk/isolation-note Please do not call or come into the surgery to ask for an isolation note as we will be unable to help you.

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Vulnerable Patients

High Risk / Extremely vulnerable patients NHS England is sending out letters to all High Risk / Extremely vulnerable patients, we currently do NOT have a copy of this list. You can register yourself as High Risk / Extremely vulnerable on www.gov.uk/coronavirus-extremely-vulnerable. If you need help with shopping or medication delivery then please ring 0333 3408 218.

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Appointments - PLEASE READ

As you know we are under increasing pressure dealing with COVID19 and trying to keep patients safe, this means that you will automatically be offered a telephone appointment in the first instance, we are discouraging patients from coming into the practice unless necessary. There is an increased pressure on the telephone system as a result, and whilst we are putting extra staff on to cover the phones you might have a longer wait than usual. Please do consider signing up for SystmOnline and please do confirm your contact details so that we can keep in touch. Thank you.

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Coronavirus

If you have travelled abroad in the last 14 days or been in contact with someone with suspected Coronavirus please read the following: The latest information on symptoms of coronovirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on https://www.nhs.uk/conditions/coronavirus-covid-19/. NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do. Use this service if: • you think you might have coronavirus • in the last 14 days you've been to a country or area with a high risk of coronavirus • you've been in close contact with someone with coronavirus. Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.

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Online booking

“In line with the latest advice from NHS England regarding Covid-19 we have had to suspend our online booking service. ALL patients, regardless of their reason for needing to be seen, must be screened over the telephone before being invited to attend the surgery. Please telephone 01279730616 to arrange an appointment. Please check we have your current contact details. We thank you for your understanding and apologise for any inconvenience caused.”

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Surgery Closure in March

Please note that Hatfield Heath surgery will be closed for staff training on Saturday 7th and Saturday 21st March 2020. You will not be able to collect any prescriptions or medication on these days. Sorry for any inconvenience caused.

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