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Practice Newsletter 2nd November 2020 Posted on 6 Nov 2020

Practice News

Flu clinics: we have vaccinated 83% of our high risk patients which is fantastic, thank you for all your co-operation (and your lovely thank you cards and messages). We are running a children’s flu clinic on Saturday 14th November and an adult flu clinic on Saturday 28th November and we will be in touch to book you in. We are still waiting to be told about the 50-64yr old flu vaccination, as soon as we know anything we will be in touch.

We also want to thank you all for your co-operation with the telephone appointments, we recognise that this is a significant change for some people and are very grateful for your acceptance of this remote way of working whilst in the middle of the pandemic.

Finally, as we enter a new lockdown, clinically vulnerable patients will receive letters from NHS England advising them about shielding.

If you think that you have COVID (coronavirus) symptoms please use NHS 111 online services, please do not come to the surgery.

Symptoms to look out for include a new cough, a temperature above 37.8C, a change in taste or smell.

Special points of interest:

  • We are STILL open
  • You can still see a GP
  • You can still have a clinic appointment
  • Medications can still be collected from the Hatch at HH and the counter at HBO

GP News

We said goodbye to Dr Orton at the end of September and wished her well in her retirement. Dr Saadet Lauble is now the Senior Partner, supported by Dr Aziz, Dr Patel and Dr Astbury. Additionally we have three Salaried GPs; Dr Rodriguez, Dr Sivakumar and Dr Mukete.

We continue to offer MSK appointments every Thursday and you can self refer if you need to see a physiotherapist. We have a clinical pharmacist who comes in on Tuesdays, we have Stuart, our emergency care practitioner and Justine the Social prescriber.

We continue to run our Diabetes clinics, and our baby clinics as well as being open for dressings, blood tests and blood pressure tests.

We are fully aware of the many stories in the national press about GP surgeries not being open. We also understand that we all want things to go back to how they were before the pandemic, and that the initial support for the NHS, which was strong at the start of the pandemic, is wearing thin. Please know that we are doing the best that we can for our patients.

We cannot comment on what other surgeries are doing – but want to re-assure you that we are OPEN!

All GP appointment requests must still be first triaged over the phone, and if you cannot be safely managed over the phone or video consultation, we will arrange for a face to face appointment for you.

Repeat Prescriptions

Please do download the NHS App or register for online services, both of which will enable you to order on line rather than wait in a phone queue. Please ring rather than come into the surgery during lockdown, we have allocated additional staff to cover the phones.

We are currently working on six working days for repeat prescriptions so please allow time for your requests to be made up.

Please do ask for the volunteer delivery service if you are shielding at home and have no one who can collect on your behalf.

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Your Neighbourhood Professionals. Just a Click Away!