Hopefully you will be aware that NHS England is very keen for everyone who is eligible for a flu vaccination to get one as soon as possible. We also need to be mindful of the need for social distancing, keeping both you and the staff safe.
Therefore the way that we are going to run our flu clinics this year has had to change. You will be invited in to the surgery at an allocated time slot, we are not able to offer you an appointment time, so please do not phone in. If you are not able to accept the time slot allocated to you, please do not worry we will be in touch to offer you another slot, or you can email us on email@example.com
In order to maintain social distancing and health and safety, you will be asked to queue in the car park until the clinician is ready to see you. The car park will be empty of cars, and you will not be allowed to park there, so please be mindful of residents where you do park, and allow a little bit more time to get to the surgery.
PLEASE WEAR A FACE COVERING/MASK.
At the entrance of the building you will be asked to take roll up your sleeve or remove your outer garments so that your arm is clear for the injection; you will have your temperature taken; and you will be given a ball of cotton wool for after the injection. You will then be invited in to the treatment room where you will be asked to confirm your personal details, and then receive your injection. You will be asked to exit through the fire doors to avoid contact with incoming patients.
It is really important that we vaccinate as many people as possible in September so that you are protected against the flu virus later in the year. Please do bear with us in this unusual year, as we try to keep you safe.
Information from the Care Quality Commission
Our practice was inspected by the Care Quality Commission (CQC) in September 2019, we are very proud to announce that we are GOOD in the fields of Effective and Well Led, thanks to all concerned.
50-64 year old Flu Vaccinations !
We will contact patients in due course when we have a confirmation date of the delivery of vaccines. This will be sometime in early December hopefully. Please do not contact the surgery to book in just yet - will will be in touch soon !
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Please allow 6 working days for repeat medication. If you are a dispensing patient and put a repeat request slip into the surgery or order online on a Monday then the medication will not be ready for collection until the following Tuesday. If you are a non dispensing patient then your paper prescription will be ready on the 4th working day after you requested it.
We will text you when your medication is ready to collect. Please do not try and collect your prescription unless we have contacted you to say its ready.
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Welcome To Eden Surgeries
Try the NHS App
If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
If you already use SystmOnline you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp
Welcome to the website for Eden Surgeries at Hatfield Heath and Hatfield Broad Oak. We are a progressive practice located near the Essex / Hertfordshire border.
New patients can register and existing patients who have signed up for SystmOnline can book some types of appointments and request repeat medication.
The practice aims to provide the best possible health care for patients in a friendly and efficient environment. Our continuing development is very important to us and we welcome comments and feedback in all areas of our service. Why not consider joining our Virtual Patient Group and have your say in the practice?
The Practice was founded by Drs John and Kate Bennison in 1959. It was originally based in their house in Hatfield Broad Oak, and was combined with a mobile surgery which they drove around the villages. The first surgery in Hatfield Heath was built in 1968 and was replaced with the present building in 1990. When the Drs Bennison retired in 1988, the practice at Hatfield Broad Oak moved into temporary accommodation and then moved again to Cannons Lane in 1989. Over the years, the number of patients we serve has increased from 700 to over 9000.